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Customer Service Representative

Company: Dunairos Enterprises
Location: Covina
Posted on: September 14, 2022

Job Description:

We specialize in direct customer service and improving the customer experience. We have partnered with major clients across the country, assisting in distributing their products. Our goal is to continuously improve the development of new relationships to create long-standing customers. Our success depends on our Customer Service team and their ability to work with our client's customers. We need to expand our team with a new Customer Service Representative to achieve these goals!The ideal Customer Service Representative should be incredibly comfortable interacting directly with people, thrive under pressure, and be motivated to achieve results. The Customer Service Representative is the ideal role for someone to combine their love of interacting with people while also developing their professional skills in a fast-paced environment.Customer Service Representative Responsibilities Professionally represent our mission and values and the brand during each customer engagement Resolve and document all customer contacts, inquiries, and concerns in the system Participate in collaborative training sessions with other Customer Service Representatives on customer relations and up-to-date knowledge of products and services Troubleshoot and problem-solve any product issues or concerns Provide product information and sales promo information, which could include recommending products to purchase and/or their effective use Record and maintain all customer information accurately and promptly Enhance our client's reputation by using excellent customer service skillsCustomer Service Representative Requirements A High School diploma or equivalent is required 0-3 years of sales, working as a customer service representative or in customer-facing roles Willingness to learn about our client's products Ability to build rapport with customers by actively listening and addressing questions Strong desire to continuously learn and develop professional skills Team-oriented individual with the ability to problem-solve independentlyJob Type: Full-timePay: $40,000.00 - $55,000.00 per yearSchedule: Monday to Friday Weekend availabilityWork Location: On the road

Keywords: Dunairos Enterprises, Covina , Customer Service Representative, Hospitality & Tourism , Covina, California

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