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Tech Support for Inbound Call Center

Company: USAePay
Location: Glendale
Posted on: October 19, 2019

Job Description:

USAePay is looking to hire--customer support representatives responsible for answering inquiries of our customers over the phone and/or e-mail.We are an interactive 24/7 inbound call center with

  • various shifts, Full-time and Part Time available
  • flexible hours availableAll schedules range within your available time and run from --Sunday - Thursday or Tuesday- Saturday.Our goal is for our representatives to ensure the satisfaction of the customer while working in a great team environment.No call center experience necessary, paid training is provided.Skills and qualifications needed, but not limited to, include;-Must be customer focused-Excellent listening, verbal communication and telephone skills-Tech Savvy - Knowledgable with Cellular phones and tablets-Excellent people skills-Excellent Multi-tasking and Problem solving traits-Must have the ability to resolve merchant's problems by clarifying issues over the phone while researching and exploring answers, alternative solutions and implementing solutions.-Maintain call center database-Keeps equipment operational by reporting malfunctions-Updates job knowledge and security by participating in educational opportunities provided by the companyBenefits---Health insurance (100% covered)-Vision and Dental insurance-401K-Monthly catering-Team-bonding activities (i.e. bowling, LA Dodgers game outings, Go Karting) --#LifeatUSAePay-We also offer opportunity to grow careers within our technology based company.We are an equal opportunity employer. Each candidate is subject to a background check prior to employment.

Keywords: USAePay, Covina , Tech Support for Inbound Call Center, Other , Glendale, California

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