(CSR) Full Time Customer Service Representative - Essential Services!
Posted on: January 12, 2022
UNICO is an outsourced marketing agency looking for a full-time
Entry Level Customer Service Representative to join our West Covina
office on a permanent basis.
You will work with our Marketing Associates and various product
specialists, as well as mid-office and operations teams, to deliver
a seamless and integrated experience to consumers across our client
This role offers you the opportunity to work in a national firm
that offers excellent career progression.
Provide high-quality service to each of our clients
Maintain client confidentiality at all times
Manage daily client transactions and inquiries accurately, within
established deadlines, operating within our Standard Operational
Research, follow-up and resolve client inquiries and problems
through effective interaction with clients, customers and product
Communicates clearly with staff in a timely and professional
Identify cross-sell opportunities and escalate to our sales team
and product partners in order to close or provide advice to the
Verify and maintain data quality
If your background experience and skill set meet the requirements
for our Customer Service Representative, apply today!
Clear written and verbal communication skills
1+ years of prior experience is preferred
Strong relationship management skills
Ability to adapt to a rapidly changing business and technology
environment, and to utilize all available tools and resources to
service clients as efficiently as possible
Business acumen in the marketing and client relations field is
Must understand and comply with applicable regulations and standard
Must ensure that all transactions are executed properly and meet
Keywords: UNICO, Covina , (CSR) Full Time Customer Service Representative - Essential Services!, Sales , Covina, California
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