Patient Registrar
Location: Whittier
Posted on: June 23, 2025
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Job Description:
Job Description: POSITION SUMMARY Performs all tasks related to
pre-registration, and registering of inpatients and outpatients
including securing and calculating upfront collections with
co-pays, and co-insurance in an efficient, accurate and hospitable
manner to ensure that patient, physician and hospital needs are
met. Completes the Hospital Presumptive Eligibility comprehensive
training program as required to properly interview and screen
uninsured patients. Evaluates patients within the established
guidelines to assist in identifying state programs that patients
may qualify and link to temporary M/Cal coverage and possible full
scope M/Cal. Initiate and completes the application process for
benefits by assisting applicants with the completion of all the
necessary paperwork. Compiles records and assess information to
determine eligibility status, including number of people in
applicant’s household. Documents and update efforts in our database
to ensure we have current updates on the outcome and successful
completion of process. For Emergency Registration Representatives
they will continue to enhance their registration knowledge along
with the fundamental financial counseling skills required and
expected of the financial counselor role, which is inclusive of the
diverse financial programs offered. REQUIREMENTS • One year
experience in a high volume healthcare facility or medical office
setting with strong computer and customer service experience
required • High school graduate required or equivalent, evidence of
continuing education preferred. • Medical terminology strongly
preferred • Insurance and billing experience strongly required •
Drivers License; ability to travel to off-site locations
(Outpatient only) • Bilingual Spanish or Chinese (Mandarin)
preferred • HPE comprehensive training program and
certification
Keywords: , Covina , Patient Registrar, Customer Service & Call Center , Whittier, California