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General Manager

Company: Wingstop
Location: Covina
Posted on: January 8, 2021

Job Description:

Wingstop's mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for team members who want to deliver a flavor experience.We are looking for excellent full-time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.Essential Duties & Responsibilities

  • Responsible for recruiting, selecting, orienting, training, assigning, schedulingteam members, in partnership with the District Manager.
    • Works with both the District Manager and Human Resources to manageperformance, including coaching, counseling, and disciplining team members.Communicates job expectations to the staff; plans, monitors, and reviewsperformance of employees; plans and reviews compensation actions; enforcespolicies and procedures.
      • Communicates in a timely and effective manner with District Manager aboutoperational and human resources issues.
        • Performs regular restaurant inspections to ensure team and restaurant ismeeting standards.
          • Tracks inventory and ensures accurate record keeping.
            • Identifies and resolve issues with food preparation. Helps team handle customerservice issues with grace, courtesy and with the goal of cultivating happy,returning customers.
              • Maintains safe, secure, and healthy facility environment by establishing,following, and enforcing sanitation standards and procedures; proper safetyprocedures, to include, but not limited to injury reporting, conducting meetings,equipment maintenance, etc., complying with health and legal regulations;maintaining security systems.
                • Accomplishes company goals by accepting ownership for accomplishing newand different job responsibilities; explores opportunities to add value to jobaccomplishments.Key Skills/AbilitiesKey Skills/Abilities:
                  • Guest service mentality; has a genuine desire to serve the guests
                    • Maintains a calm, tactful demeanor when dealing with difficult situations
                      • Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
                        • Ability to measure performance, subjectively and objectively
                          • Cultivate attractive culture within the restaurant
                            • Ability to handle numerous job duties essential to running a restaurant.
                              • Competent in the key areas of responsibility which includes labor management,store operations, and customer care.
                                • Superior leadership, organizational and time management skills.
                                  • Possesses a confident and professional demeanor. Inspires trust, models bestpractices and cultivates morale and teamwork among team members.
                                    • Proactive problem-solver and decision-maker.
                                      • Must thoroughly understand the importance of good hygiene and food handlingpractices.
                                        • Flexible schedule required, including weekends and nights.
                                          • Strong work ethic.
                                            • Minimum of 2 years of previous food service, retail or restaurant supervisoryexperienceAdditional InformationAdditional Information:
                                              • Restaurant experience is required
                                                • Manager Food Handler Certification required
                                                  • PTO/Vacation
                                                    • Free Meals
                                                      • Excellent Opportunities for AdvancementDisclaimerThe above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.Wingstop - Covina #7871393 N Citrus Ave, Covina, CA 91722

Keywords: Wingstop, Covina , General Manager, Executive , Covina, California

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