CovinaRecruiter Since 2001
the smart solution for Covina jobs

(CSR) Full Time Customer Service Representative - Essential Services!

Company: UNICO
Location: Covina
Posted on: November 12, 2021

Job Description:

UNICO is an outsourced marketing agency looking for a full-time Entry Level Customer Service Representative to join our West Covina office on a permanent basis. You will work with our Marketing Associates and various product specialists, as well as mid-office and operations teams, to deliver a seamless and integrated experience to consumers across our client portfolio. This role offers you the opportunity to work in a national firm that offers excellent career progression. Core Responsibilities:

  • Provide high-quality service to each of our clients
  • Maintain client confidentiality at all times
  • Manage daily client transactions and inquiries accurately, within established deadlines, operating within our Standard Operational Procedures
  • Research, follow-up and resolve client inquiries and problems through effective interaction with clients, customers and product specialists
  • Communicates clearly with staff in a timely and professional manner
  • Identify cross-sell opportunities and escalate to our sales team and product partners in order to close or provide advice to the client
  • Verify and maintain data quality If your background experience and skill set meet the requirements for our Customer Service Representative, apply today! Job Requirements:Essential Skills:
    • Clear written and verbal communication skills
    • 1+ years of prior experience is preferred
    • Strong relationship management skills
    • Ability to adapt to a rapidly changing business and technology environment, and to utilize all available tools and resources to service clients as efficiently as possible
    • Business acumen in the marketing and client relations field is preferred
    • Must understand and comply with applicable regulations and standard operational procedures
    • Must ensure that all transactions are executed properly and meet compliance guidelines

Keywords: UNICO, Covina , (CSR) Full Time Customer Service Representative - Essential Services!, Hospitality & Tourism , Covina, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Covina RSS job feeds