Technical Writing Manager (Remote)
Company: CrowdStrike
Location: COVINA
Posted on: May 3, 2021
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Job Description:
At CrowdStrike were on a mission - to
stop breaches. Our groundbreaking technology, services delivery,
and intelligence gathering together with our innovations in machine
learning and behavioral-based detection, allow our customers to not
only defend themselves, but do so in a future-proof manner. Weve
earned numerous honors and top rankings for our technology,
organization and people clearly confirming our industry leadership
and our special culture driving it. We also offer flexible work
arrangements to help our people manage their personal and
professional lives in a way that works for them. So if youre ready
to work on unrivaled technology where your desire to be part of a
collaborative team is met with a laser-focused mission to stop
breaches and protect people globally, lets talk. About the Role: As a Technical Writing Manager, youll be responsible for the
workload management, recruitment, wellbeing and professional growth
of your team members on the Technical Writing team. Tech
Writers are embedded in the product design and engineering process
and are responsible for long-form product documentation and the
stewardship of release notes, technical alerts, and other
customer-facing information resources. Technical Writing Managers work closely with Program Managers,
UX Managers, and Product Managers and, of course, Tech Writers and
other UX disciplines. Were a highly collaborative, friendly,
inclusive, and diverse group using our collective strengths to
deliver a capable and intuitive user experience for our
customers. Responsibilities Enthusiastically grow docs team via Strategic team planning, Recruiting with a commitment to a diverse and equitable
workplace, and Refinement of writing team processes and best practices. Support wellbeing of team members, providing support and
guidance focused on project management, professional development,
and catalytic skills. Champion high quality, consistent technical writing. Gather feedback and provide coaching as needed to advance team
member skill sets. Encourage pairing and review. Manage team member workloads, project resourcing, and
coordination in a fast-paced, highly distributed environment. Scope
and prioritize projects. Plan and prepare for translation/localization of docs. Some travel for project offsites, team get-togethers, though no
company travel is happening during COVID-19. Develop general understanding of cybersecurity domain to best
support leads and team members. Qualifications Experience supporting people and teams with empathy and
professionalism. Experience tracking and managing resourcing for multiple
projects. Passion for developing processes, attention to detail, and
strong organizational skills. Bonus Points Experience with tech writing, content strategy, or writing
content for localization. Experience in remote-first environments. #LI-DG1 #LI-Remote Benefits of Working at
CrowdStrike: We are committed to building an inclusive culture of belonging
that not only embraces the diversity of our people but also
reflects the diversity of the communities in which we work and the
customers we serve. We know that the happiest and highest
performing teams include people with diverse perspectives and ways
of solving problems so we strive to attract and retain talent from
all backgrounds and create workplaces where everyone feels
empowered to bring their full, authentic selves to work. CrowdStrike participates in the E-Verify
program.
Keywords: CrowdStrike, Covina , Technical Writing Manager (Remote), Other , COVINA, California
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