Clerical Assistant-SRS Radiology Float Pool-Variable Shift-PRN
Company: SHARP HEALTHCARE
Location: Los Angeles
Posted on: April 24, 2024
Job Description:
HoursShift Start Time:Shift End Time:Additional Shift
Information:Weekend Requirements:On-Call Required:NoHourly Pay
Range (Minimum - Midpoint - Maximum):$22.275 - $26.455 - $31.747
-The stated pay scale reflects the range that Sharp reasonably
expects to pay for this position.--- The actual pay rate and pay
grade for this position will be dependent on a variety of factors,
including an applicant's years of experience, unique skills and
abilities, education, alignment with similar internal candidates,
marketplace factors, other requirements for the position, and
employer business practices. - -What You Will DoTo provide
administrative support to ensure the Department's success. This
position works closely with patients, physicians, clinical staff,
and support personnel throughout Sharp HealthCare. Key
responsibilities may include reception, scheduling, phone
management, and medical record coordination.Required
Qualifications
- H.S. Diploma or EquivalentPreferred Qualifications
- 2 Years In an imaging setting.Essential Functions
- Communication and teamworkAssists at other radiology sites to
maintain adequate staffing.Demonstrates responsiveness to
physician's needs in maintaining an efficient schedule and quality
service to the patient.Prioritize assignments effectively by
setting work goals and objectives in consultation with others;
- Customer serviceResponds to all phone calls within 3
rings.Answers with name and department.Asks before placing caller
on hold and waits for response.Checks back with caller every 2-3
minutes and offers alternatives.Takes complete messages that are
formatted neatly, concisely, spelled correctly, and written using
correct medical terminology.Announces calls to connecting party
when transferring a call. Introduces caller and problem, and refers
telephone calls appropriately.Returns phone messages according to
established guidelines, based on message documentation.
- IDXRAD and picture archive system and synapseAppropriately
loans or transfers folders within or out of the department.Follows
Guidelines for subpoena requests.Receives, logs in and returns
outside films.Utilizes proper guidelines for digitizing previous
studies.Utilizes Synapse to Access, Print or burn CD's of patients
films.Accurately files folders into appropriate location.Utilizes
correct downtime procedures.Verifies correct fax number prior to
faxing.Requests comparison films when appropriate.Prospectively
reviews schedules for accuracy.Assesses urgency of films for
reading and processes them accordingly, and directs films to proper
reading stations.Accurately maintains mammo/rollo viewer.
- Receptionist dutiesGreets patient and their family members in a
professional and caring manner.Patient Rounding in Waiting area to
keep patients informed of wait times.Prioritizes job functions as
necessary.Within two business days, responds to/resolves
customer-related issues, or refers case to more senior level
management within 6 to 8 hours.Utilizes proper "scripting" with
patients as deemed appropriateMaintains a clean and orderly waiting
area.Assesses procedure(s) to be performed and directs patient
appropriately.Accurately registers and/or schedules radiographic
procedures in IDXrad.Provides customer with necessary information
and exam preparation materials.Manages flow of patient records by
verifying demographics, MPI Registration and arriving the patient
in IDX-RAD.Verifies co-pay and directs patient to BSR for payment
collections.
- Time managementAssist co-workers with their tasks.Maintain a
safe and neat work environment.Inform supervisor or lead when
available for additional work assignments.Assist in training new
employees.Prepares workstation at the beginning of shift, cleans up
area at the end of shift.Completes department maintenance tasks
daily.Communicates status of workstation to work partner at the end
of shift.Knowledge, Skills, and Abilities
- Medical Terminology, Computer Skills, and Strong Customer
Service Skills.
- Ability to file material in an accurate and timely manner.
- Ability to communicate clearly, politely, accurately and
tactfully; both orally and in writing.Sharp HealthCare is an equal
opportunity/affirmative action employer. All qualified applicants
will receive consideration for employment without regard to race,
religion, color, national origin, gender, gender identity, sexual
orientation, age, status as a protected veteran, among other
things, or status as a qualified individual with disability or any
other protected classH.S. Diploma or Equivalent
Keywords: SHARP HEALTHCARE, Covina , Clerical Assistant-SRS Radiology Float Pool-Variable Shift-PRN, Other , Los Angeles, California
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