Retention Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for a Retention Specialist - Remote.
Key Responsibilities
Answer inbound calls from existing patients and assist with
inquiries
Handle patient concerns and escalate issues as necessary to retain
patients
Make outbound calls to previous patients to encourage their
return
Required Qualifications
Must be 18+ years of age
High school diploma or GED required
1-2 years of experience in collections activities or customer
service
Experience in a high-volume, phone-based environment
Prior remote work experience is required
Keywords: VirtualVocations, Covina , Retention Specialist, Other , Vista, California
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