South Carolina Scheduling Analyst
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Scheduling Analyst (REMOTE) - South
Carolina Only.
Key Responsibilities
Develop and deploy workforce management strategies and identify
business needs
Analyze trends related to call handle time and call volume to
improve forecasts and plans
Maintain headcount requirements and propose staffing solutions to
ensure compliance
Required Qualifications
Associate degree or equivalent combination of education and
experience
3-5 years of relevant experience with Workforce Management
methodologies
Expert level experience in call center operations and analytics
Preferred Bachelor's degree or equivalent combination of education
and experience
Preferred certifications such as Six Sigma or PMI Certification
Keywords: VirtualVocations, Covina , South Carolina Scheduling Analyst, Professions , Vista, California
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