CSR - Customer Service Representative - Now Hiring Full Time!
Company: KPI Group
Posted on: January 15, 2022
Our firm leverages a scalable customer relations model and
trains our talented Customer Service Representatives to prepare,
launch, and optimize every product and service campaign. We're a
trusted customer acquisition partner for top-flight technology
companies nationwide, and we are seeking a talented CSR to join our
Enhancing the customer experience to build customer loyalty is the
primary focus of all our campaigns. To this end, our resources and
expertise are tailored to enhance knowledge about market dynamics
and consumer engagement. Companies thrive as a result of our
experience and skill, and we are equally dedicated to their
customers as our own.
As a CSR you will:
Listen, understand, and take quick action. Like all of us,
customers just want someone to listen and help get their problems
solved. You'll do both.
Assist customers in selecting the products and services that best
suit their technology and communications goals and help to set up
Process upgrades, downgrades, new product purchases and facilitates
delivery and installation efficiently and effectively.
Maintain excellent time management, professional customer service
at all times, and be able to balance multiple projects and
Have the opportunity to engage in continuous professional
development training sessions and participate in dynamic team-based
What You Need to Get Started:
1-2 years in a customer based role
Excellent interpersonal skills, tact, and a track record of success
with customer-facing roles
Ability to handle pressure, prioritize, and multi-task during the
course of a business day
Tech-savvy, or the ability to pick up concepts quickly
Enthusiasm and aptitude for learning new skills
Keywords: KPI Group, Covina , CSR - Customer Service Representative - Now Hiring Full Time!, Sales , Covina, California
Didn't find what you're looking for? Search again!