Member Service Representative II
Company: Foothill Credit Union
Location: Covina
Posted on: September 26, 2024
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Job Description:
Description: Position: Member Service Representative II Salary
Range: $19.00 to $23.60 per hour Status: Full-time, some
Saturdays
Founded in 1958, Foothill is a not-for-profit, member-owned, $720
million-strong cooperative financial institution serving more than
30,000 members. We focus on providing quality member service to our
300+ SEGs, including six hospitals, 14 school districts, two
colleges, 17 private schools, businesses, and municipalities in the
San Gabriel Valley.
Foothill Credit Union is a community advocate and strives to
partner with other businesses and organizations dedicated to
community involvement. We often participate in events and
fundraising efforts benefiting the schools and organizations we
serve to give back to our members and community.
Benefits:We offer a competitive compensation package that includes
benefits such as health, dental, and vision insurance, vacation
time off, retirement plans, and professional development
opportunities.
Health Insurance Coverage (Medical, Dental, and Vision)401(k) Plan
with dollar-for-dollar match (up to 6%)Profit-Sharing PlanFlexible
Spending AccountLife and AD&D InsurancePaid Time-Off
ProgramEducational Reimbursement ProgramPaid HolidaysSpecial
Recognition ProgramsReferral Program
Summary: We are excited to announce the opportunity for a dedicated
and customer-oriented professional to join our team as a Member
Services Representative II. In this vital role, you will be the
face of our organization, providing exceptional service to our
members and ensuring their needs are met with efficiency and care.
Your commitment to excellence will not only enhance our members'
experiences but also contribute to the overall success of our
dynamic team.
Essential Duties and Responsibilities:The job duties,
responsibilities, and requirements represent the required
knowledge, skill, and/or ability but may not be all-inclusive. -
Perform tasks independently, analyze research, and resolve problems
and members' issues with minimal supervision. - Consistently adhere
to sales and service guidelines to provide an exceptional member
service experience. - Receive and disburse funds, posts deposits,
loan payments, transfers, withdrawals, additions, and deletions of
authorized account signers. - Processes loan advances from credit
card or line of credit accounts. - Issues cashier's checks -
Balances cash drawer daily - Create a welcoming, friendly,
professional environment when interacting with the public. -
Supports and actively promotes all marketing campaigns. -
Consistently achieve cross-sell goals by promoting and selling
products and services to fit the member's needs. - Scans and
balances check in preparation for check processing. - Assist in
processing school bags and in balancing the cash vault. - You might
be required to perform your duties at different branch
locations.Foothill Credit Union is an Equal Opportunity Employer
and does not discriminate against any team member or applicant for
employment because of race, color, sex, age, national origin,
religion, sexual orientation, gender identity, status as a veteran,
and basis of disability or any other federal, state, or local
protected class. Requirements:
Compensation details: 19-22.19 Hourly Wage
PIa6a213ddc68f-37248-34784397
Keywords: Foothill Credit Union, Covina , Member Service Representative II, Sales , Covina, California
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